ROYAL OAK, Mich. (PRESS RELEASE) -- Resort Advantage (RA), the recognized leader in FinCEN and IRS compliance solutions for the gaming industry, announces Slots Jackpot Accelerator, the first mobile jackpot payout processing solution! This solution brings the entire jackpot payout process to winning patrons on the floor and helps get those patrons gaming again quickly.
According to Kristina Schulte, Channel Account Manager of Motorola Solutions, "As casinos quickly move forward with the deployment of new mobile patron experience-enhancing "apps" to their gaming floors, Resort Advantage has anticipated the need to make these apps available on a variety of wireless devices: From our Android Enterprise tablets to our Windows Mobile devices. RA's exclusive partnership with Motorola Solutions brings the mobile device native cross-platform power of Motorola's advanced RhoMobile mobile technology platform to RA's Slots Jackpot Accelerator "app" and Resort Advantage's Customers."
Resort Advantage's innovative Slots Jackpot Accelerator (SJA) is a mobile device app that allows Floor Attendants to securely and efficiently bring the entire jackpot payout process to winning patrons at the gaming machine. SJA expedites the four key phases of the jackpot payout process:
SJA enhances the experience of each winning patron, giving the property a unique customer service advantage. Notifying the Slot Attendant of the patron's player club status, jackpot details, current regulatory status, and historical transaction activity prior to arriving at the machine results in a more personal dialog with every winning patron.
Using a mobile device's touch screen, camera, barcode reader, mag stripe reader and phone capabilities, SJA greatly reduces the manual effort required by floor, cage, and compliance personnel to process jackpots and can completely eliminate paperwork produced. SJA's simple wizard interface walks the floor staff through each required information gathering step in the payout process according to the business rules of the property.
Further, RA's unique integrations with Sightline Interactive's property-branded prepaid loyalty card platform and FutureLogic's EGD printers brings the ability to complete the entire payout process electronically right there with the patron at the machine without the Floor Attendant having to leave the patron.
"As properties look to gain competitive advantage through the enhancement of their patrons' experience, while still meeting the additional regulatory burden to more closely monitor patrons' transaction activities, we have seized the opportunity for mobile technologies like SJA to minimize the complexity of compliance within the jackpot payout business process," states Brian Ferrilla, Managing Director of Resort Advantage. "RA's Slots Jackpot Accelerator solution provides an unmatched patron experience enhancement opportunity for properties. Implementation of the Slots Jackpot Accelerator "app" on a property's preferred mobile device platform results in the routine enforcement and complete auditability of the property's jackpot payout procedures and regulatory reporting requirements without all of the traditional overhead."
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