(PRESS RELEASE) -- Gamblers Connect, the independent B2B iGaming media platform, has confirmed Gali Hartuv, Strategic Advisor at The Playa, as the seventh voice to join its 2026 Contributors Program.
The program, which reveals one senior industry voice per month across the calendar year, is built around named practitioners with material operational experience, publishing under the Gamblers Connect Contributor Editorial Code.
Hartuv brings more than fifteen years of hands-on experience in VIP management, with a track record covering the design, launch, and optimization of VIP programs across more than fifty operator brands. Alongside the operator side of the practice, he has trained hundreds of professionals now running VIP desks across the industry, giving his voice unusual reach among the practitioners the Gamblers Connect readership already works with day to day.
Under the Contributors Program, Hartuv will publish across four defined focus areas: building effective VIP programs that drive long term value, AI powered VIP identification and player segmentation, hyper personalization and retention strategy, and scaling VIP operations across different markets and cultures. His contributions sit within the Gamblers Connect Contributors vertical and are cross linked with the Latest News feed on publication.
His first published contribution is a VIP Operations Survey 2026, an anonymous industry survey designed to establish the first shared benchmark for how VIP teams inside iGaming operators actually work: portfolio sizing, tooling, qualification thresholds, workflow standards, and the specific parts of the week that consume the most time.
Partnerships and Operations Lead, Luka Dimitrijevic, said: "VIP management is where a great deal of an operator's value is won or lost, and very few people can speak to it with Gali's depth. He has spent his career turning high value player relationships into a discipline rather than guesswork, and he is refreshingly candid about what works and what does not. Through the Contributors Program he will share practical insight on VIP strategy, retention, and the smart use of AI, with content grounded in real results rather than recycled best practices."